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November 2007: A Few Priority Measures—Plus More

December 2007: Luck Is Recognizing It

January 2008: Efficiency is a Ratio

February 2008: Citizens' Basic-Services Imperative

March 2008: Beware the Dysfunctional Org Chart

April 2008: Predicting Managerial Performance

May 2008: Measurement Is Rarely Enough

June 2008: Expectations for Performance Audits

July 2008: Dashboards as Data Dumps

August 2008: Shining a Bright Light

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