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June 2004: Measure Outputs

July 2004: Why Measure Performance?

August 2004: Multiple Performance Measures

September 2004: Bureaucratic Routines

October 2004: Year Two

November 2004: CitiStat

December 2004: The Charisma Excuse

January 2005: The Magical Performance System

February 2005: An Adrenaline Rush

March 2005: The Accountability Dilemma

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