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Nov 2015: Lean Not Just About Cutting Costs

November 2003: Friendly Competition

November 2004: CitiStat

November 2005: Resistence to Measurement

November 2006: Management Noir

November 2007: A Few Priority Measures—Plus More

November 2008: The Performance-Target Ethic

November 2009: PerformanceStat Leadership Strategy

November 2010: Priorities in BlackBerryLand

November 2011: Avoid the Reorganization Trap

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