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February 2008: Citizens' Basic-Services Imperative

February 2007: The Responsibility to Craft Purposes

February 2006: Stovepipe Bureaucracies Live

February 2005: An Adrenaline Rush

February 2004: Beating Expecations

Feb 2016: Obliterating Worst Practices

December2016: You Can't Manage What You Can't Measure

December 2017: Every Public Agency Needs Redundancy

December 2014: Chief Management Officer

December 2013: Resources or Results?

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