Driving change is hard. Behn’s The PerformanceStat Potential demonstrates that achieving important public purposes requires leadership commitment, a set of critical operational components, and designing a new way of working. These are hard to pull off, and even dangerous for a public executive. Through a series of cases of PerformanceStat efforts, Behn teaches deep and enduring leadership lessons about what it takes to “Reach the New Order of Things” and why it’s worth the risk.

Mary Bryna Sanger
Deputy Provost and Senior Vice President for Academic Affairs
The New School