Harvard’s teaching strategy is unique. The faculty — Bob, Julie, and Malcolm — don’t lecture at you. They challenge you: ‘What results should this manager produce?’ ‘Why?’ ‘How?’ You have to be prepared. You have to read the cases. More importantly, you have to think. Finally, it inspired me to come back and make a difference."
Scott Minnix
The September 2017 edition of Driving Government Performance is full. You were too late. You thought you could squeeze yourself in at last minute. You can't. You missed it again.
But Bob and his colleagues--being nice guys--will give you another chance.
Next March 2018: Sunday, March 25 through Friday, March 30, to be exact. And you can apply today. In fact, you should apply today.
Not tomorrow.
Apply today.Bob also conducts custom-designed executive-education program and workshops for public agencies seeking to ratchet up the performanace of their leadership team — indeed of their entire organization.
Be the first on your block to read Bob's book:
As a bonus to subscribers to The Behn Report, you can download a free copy of Bob's memo on The Craft of Memo Writing.
This is an excellent and ambitious book. It digs deeply into understanding how dedicated efforts at performance measurement can dramatically improve service quality in public agencies.At a superficial level, it’s a matter of getting the metrics right and tracking them in real time. But at a deeper level, these numbers need to be monitored by managers who know and care about achieving results and who can lead others in their organizations in the same direction.”
Eugene Bardach
Professor of Public Policy
Goldman School of Public Policy
University of California, Berkeley
